Shipping policy

Everything in the nooma shop is made to order by our print partner Printful. Here's how it gets to you.

How long it takes
Making your order takes 2–5 working days. Then it's posted, and usually arrives in:
- the UK: 2–4 working days
- the US: 4–6 working days
- Canada: 3–6 working days (some items up to 10)
- Ireland: 3–6 working days
- Australia: 3–7 working days
- New Zealand: 7–10 working days
These times are estimates, not guarantees. If you order several things, they may be made in different places and arrive in separate parcels. You only pay delivery once.

What delivery costs
One flat fee per order, however many things are in it:
- UK: £3.99, free over £25
- US: $4.99, free over $35
- Canada: C$6.99, free over C$45
- Ireland: €4.99, free over €30
- Australia: A$7.99, free over A$49
- New Zealand: NZ$8.99, free over NZ$60
The exact amount is shown at checkout before you pay.

Where we deliver
We deliver to the UK, the US, Canada, Ireland, Australia and New Zealand. We only sell each item where it can be made close to you, so not every item is available in every country.

Customs and duties
Most orders are made in or near your country, so import charges are unlikely. Any import duties, taxes or handling fees charged on delivery are the customer's responsibility.

Tracking
We email you a tracking link as soon as your order is posted.

Wrong address or lost parcel
Please check your address carefully at checkout. We are not responsible for orders sent to an incorrect address you gave us. If your order hasn't arrived within 7 days of the latest estimated date, email us and we'll open an investigation with the carrier.

Questions? hello@nooma.care